Category Archives: Microsoft Dynamics CRM

Microsoft Dynamics 365 and what it can do for your business

There has been a lot of noise in the news lately about Microsoft Office 365 and the cloud but how does this impact you and your business and why should you be planning for the future direction of the business … Continue reading

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Microsoft CRM 2013 – Get More Customers. Keep More Customers and Make More Money!

Attracting, winning, and retaining customers is the foundation for success. Thriving businesses find new and innovative channels to attract prospects, execute sales processes to win deals faster, and deliver world-class customer experiences to maximize customer loyalty. Learn about the Microsoft … Continue reading

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The New Microsoft CRM 2013

So its finally here! The new release of Microsoft CRM 2013. Microsoft has finally moved toward the mobile world in a good way and has removed the old method of opening windows in favor of the new tile drop down … Continue reading

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The Mobile CRM Explosion

There was an interesting article on http://www.destinationCRm.com that caught my eye the other day about the quiet explosion of mobile CRM. The article states that while everyone in the CRM space has been focused on the emergence of social CRM … Continue reading

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CRM and Social Media: Making Progress

My recent trip to the Microsoft Convergence Conference really put into perspective where the futures of business applications are evolving towards. The most obvious two are Cloud Computing and Social Media. Realizing that residual income streams can make as much … Continue reading

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It’s All in Who you Know: CRM and Social Media Marketing

We’ve all heard the phrase “It’s WHO you know, not WHAT you know, that matters”, right? Well, that can apply truthfully to your business, at least when you’re talking about building your brand awareness and the leads that follow. Any … Continue reading

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The Fast Paced World CRM and Mobile Marketing

Is your client base made up of busy executives, small business owners or other on-the-go professionals? Maybe you market to consumers? Both of these groups fall into the realm of mobile marketing, and your CRM system is in place to give you … Continue reading

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